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Gmail Users: Prevent List Mail from going into your Spam folder

Category: Miscellaneous

Problem: Mail that I receive from the official STARFLEET mailing lists are being marked as SPAM by Gmail. Solution: Filter all mails from the mailing lists as "not spam." Please follow this step-by-...

If I want to renew but can’t find my SCC number, can I just sign up again to renew?

Category: New Memberships, Renewals & Changes

It is not recommended. If you fill out a new member application, you will be given a new SCC Number. All of your STARFLEET Academy courses associated with your original SCC number will not be carrie...

It’s been two months since I submitted my membership application. I haven’t received my membership materials yet. What should I do?

Category: New Memberships, Renewals & Changes

Contact the SFI Member Services HelpDesk. Provide them with the date when you submitted your membership, the Help Desk will assist with your credentials for the Database. Please note, that Starfleet n...

Can I start a Chapter?

Category: Chapter Issues

Sure you can! Contact Shakedown Operations (shoc@sfi.org) for the specifics of starting a chapter, but a rule of thumb is that you need an initial 5 members in good standing, and a Vessel Registratio...

I misplaced my Username and Password! What can I do?

Category: Logging Into the Database

Contact the SFI Member Services HelpDesk. Give your name, SCC Number, and mailing address (for verification), and request your membership information. You can also usually get your Username from your...

When I renew online, doesn’t the credit card or PayPal transaction automatically renew my membership?

Category: New Memberships, Renewals & Changes

This is only the first step of Renewing. While you did renew online, the entire renewal process is not automatic. Several different STARFLEET members still manually perform much of membership proces...

Changing Username

Category: Knowledgebase

If you need to change your username, you can go to the database, click on member, and select change password. In that area, below the password change will be a section for username change. You can add...

Assignment of OIC and DOIC for MSG's

Category: Knowledgebase

2.13 Officer in Charge (OIC) RequirementsTo be considered for the position of Unit OIC or Deputy OIC, a member must be 15 years of age orolder and must be a member of the ship to which the respective ...

How to reset Moodle Password

Category: Starfleet Fandom Academy

1. Access the Educational Services Website. 2. Click forgot Password or Username.  3. Search by either Username or registered email.  4. An email reset will be sent allowing you to change your passwor...

A new CO and/or XO has just been elected; how do we make that change in the database?

Category: Chapter Issues

There are two ways that you can make this change. Log into the SFI Members Database and, under the “Chapter” section, you will find the “Change of Command” tool. You...

A new CO and/or XO just got elected but don’t have the required tests. Can they still take office?

Category: Chapter Issues

STARFLEET Operations allows a CO and/or XO 60 days to get either of both required tests done. If they are not completed by that time, Operations will not recognize the election and deem the chapter t...

How do I file my Monthly Status Report (MSR)?

Category: Chapter Issues

There are several ways to submit your MSR;   Via the SFI Online Database (https://database.sfi.org). This is the preferred method of reporting. To file a report on the database: Log into the databa...