AOL, Yahoo, and Microsoft Emails Are Blocking SFI.org

If you are using an AOL.com, Yahoo.com, or Microsoft-based email addresses (eg: Hotmail, Outlook.com, MSN.com, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with SFI.org in the sender's address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.


Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL, Yahoo, or Microsoft-based services.


New/Renewing Members' Credentials
On behalf of the Member Services Helpdesk, and Membership Processing Team - I wish to apologize for the delay with membership credentials being provided to new and renewing members within STARFLEET, The International Star Trek Fan Association Inc.
 
We currently do have a welcoming/orientation officer, however, all credential emails are sent manually. This issue has lead to some members not receiving the information they require in a timely manner.
 
As this Welcoming/Orientation Officer gets up to speed please be patient. 
 
Helpdesk tickets shall be responded to a lot quicker as of now, as we will be gaining additional Customer Service Representatives in the not too distant future.
 
In service,
 
- ADM Bran Stimpson
STARFLEET Member Services Director

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