AOL and Microsoft Emails Are Blocking

If you are using an or Microsoft-based email addresses (eg: Hotmail,,, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with in the sender address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.

Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL or Microsoft-based services.

Helpdesk Year-End Break
Beginning 18 December 2017, the STARFLEET Member Services Helpdesk will enjoy a well-earned break from all non-critical duties, with full services becoming available on 3 January 2018.
Tickets open prior to 18 December will be pursued at normal response levels during this break, however, we are entirely dependent upon the availability of other departments and any closures for the year's end. Any tickets opened on or after the 18th that are not considered by the Helpdesk to be critical in nature, shall be held until 3 January.
We at the Helpdesk look forward to serving you in 2018.

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