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AOL, Yahoo, and Microsoft Emails Are Blocking SFI.org

If you are using an AOL.com, Yahoo.com, or Microsoft-based email addresses (eg: Hotmail, Outlook.com, MSN.com, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with SFI.org in the sender's address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.


Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL, Yahoo, or Microsoft-based services.


 If I want to renew but can’t find my SCC number, can I just sign up again to renew?

Solution

It is not recommended. If you fill out a new member application, you will be given a new SCC Number. All of your STARFLEET Academy courses associated with your original SCC number will not be carried over. We highly suggest you contact your CO or the SFI Member Services HelpDesk and request your SCC Number. Be sure to send in your name and address for confirmation. Instead of joining again, you need to make sure you are renewing.

 
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