Quick Help

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AOL, Yahoo, and Microsoft Emails Are Blocking SFI.org

If you are using an AOL.com, Yahoo.com, or Microsoft-based email addresses (eg: Hotmail, Outlook.com, MSN.com, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with SFI.org in the sender's address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.

Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL, Yahoo, or Microsoft-based services.

 How do I file my Monthly Status Report (MSR)?


There are several ways to submit your MSR;

  1. Via the SFI Online Database (https://database.sfi.org). This is the preferred method of reporting. To file a report on the database:
    • Log into the database with your Username and Password. You can find the database at https://database.sfi.org. If you fail to log in or if you don't have a Username or Password, contact the SFI Member Services HelpDesk.
    • Once logged in, on the left hand side there will be a number of options you can choose from. Under the “Chapter” heading select “MSR Report.” Fill in and change the information as necessary. Don't forget to choose the month you're reporting for.
    • You will have two options at the bottom of the MSR Report: “Store MSR” and “Submit To Departments.” Storing the MSR will save it in the DB for future editing but won't actually submit it. “Submit to Departments” will file it in the database and send a notification to Operations, your RC, and yourself.

    If a CO finds that they don't have this tool in their list of tools on the DB, there are two ways to get around it:

    • All COs should also have a tool called CO Permissions. With this you can also assign permissions that you have to other crewmembers. Simply assign the MSR Report tool to yourself and that should fix the problem.
    • Failing that, please contact the SFI Member Services HelpDesk.
    • For more information on filing your MSR online, check out our MSR Tutorial.
  2. Via e-mail. You can send your MSR to MSRreports@sfi.org, your RC, and anyone else in your region that requires it. You can get a copy of the MSR form at the SFI document center by going to www.sfi.org, clicking on the “Documents” tab of the main navigation bar, and selecting “Chapter Resources.” The MSR (Monthly Status Report) is available there for download.

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