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AOL, Yahoo, and Microsoft Emails Are Blocking SFI.org

If you are using an AOL.com, Yahoo.com, or Microsoft-based email addresses (eg: Hotmail, Outlook.com, MSN.com, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with SFI.org in the sender's address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.


Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL, Yahoo, or Microsoft-based services.


 My address is wrong in the database. When I click to update it, it says that I am not the Primary member and cannot change this information. What does that mean, and how can I update my information?

Solution

Only Primary Members (the first member listed in each membership), can update the family address. Family Members can only change their names and emails. If you are the Primary Member and are being listed as a family member, contact the SFI Member Services HelpDesk with all of your membership information so they can correct your membership.

 
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