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Gmail Users: Prevent List Mail from going into your Spam folder

Category: Miscellaneous

Problem: Mail that I receive from the official STARFLEET mailing lists are being marked as SPAM by Gmail. Solution: Filter all mails from the mailing lists as "not spam." Please follow this step-by-...

If I want to renew but can’t find my SCC number, can I just sign up again to renew?

Category: New Memberships, Renewals & Changes

It is not recommended. If you fill out a new member application, you will be given a new SCC Number. All of your STARFLEET Academy courses associated with your original SCC number will not be carrie...

It’s been two months since I submitted my membership application. I haven’t received my membership materials yet. What should I do?

Category: New Memberships, Renewals & Changes

Contact the SFI Member Services HelpDesk. Provide them with the date when you submitted your membership, the Help Desk will assist with your credentials for the Database. Please note, that Starfleet n...

Can I start a Chapter?

Category: Chapter Issues

Sure you can! Contact Shakedown Operations (shoc@sfi.org) for the specifics of starting a chapter, but a rule of thumb is that you need an initial 5 members in good standing, and a Vessel Registratio...

I misplaced my Username and Password! What can I do?

Category: Logging Into the Database

Contact the SFI Member Services HelpDesk. Give your name, SCC Number, and mailing address (for verification), and request your membership information. You can also usually get your Username from your...

When I renew online, doesn’t the credit card or PayPal transaction automatically renew my membership?

Category: New Memberships, Renewals & Changes

This is only the first step of Renewing. While you did renew online, the entire renewal process is not automatic. Several different STARFLEET members still manually perform much of membership proces...

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