I renewed online a few days ago and I just received an email reminding me to renew. Didn’t I renew correctly? What should I do?

STARFLEET Membership Services Helpdesk Help Desk Knowledgebase New Memberships, Renewals & Changes

Yes, you most likely renewed correctly. When you renew, you are placed in a PENDING status that lasts for 1-3 weeks. During this time, the Membership Database still considers your membership nearing its expiration date. You do not have to do anything; after Membership Processing and the Treasurer process your membership renewal, it will be changed to ACTIVE status. If this does not happen after 3 weeks, then contact the SFI Member Services HelpDesk.

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When I renew online, doesn’t the credit card or PayPal transaction automatically renew my membership?
I am logged into the Membership Database and I want to renew my friend, but every time I click on “Renew Online”, it only brings up my information. How can I renew my friend’s membership?
What's the status of my STARFLEET Membership?
I joined/renewed via the on-line form. Why doesn’t the Membership Database show my new/renewed membership immediately afterwards?
How quickly do memberships get serviced?

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I renewed online a few days ago and I just received an email reminding me to renew. Didn’t I renew correctly? What should I do?

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