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AOL, Yahoo, and Microsoft Emails Are Blocking SFI.org

If you are using an AOL.com, Yahoo.com, or Microsoft-based email addresses (eg: Hotmail, Outlook.com, MSN.com, etc) to communicate with anyone in SFI (most notably the Helpdesk) you will never receive our replies. Both AOL and Microsoft are actively blocking all emails with SFI.org in the sender's address or even in the body of the message.  All other email providers don't appear to be blocking at this time, we will update this message with additional information if that changes.


Until such time as SFI can convince both companies to release their block, we recommend switching to an email service that does not use AOL, Yahoo, or Microsoft-based services.


 I haven’t received my copy of the Communiqué. What do I do?

Solution

Please allow three weeks from the announced mailing date before assuming it was lost. Generally this period allows Post Office time to get the issue to you and also allows time for the SFI Member Services Department to receive copies of the CQ for re-mailing. If in that time frame you do not receive your CQ, contact the SFI Member Services HelpDesk. Provide them with your current mailing address and what issue you are missing. They will verify your address, making any corrections necessary, and send out a replacement issue. Please note: Moving without submitting an address correction is the most common reason for missing the Communiqué. Also, filing a forwarding order with the Post Office does not guarantee your CQ will be forwarded to you (this is due to the Periodical Postage rate that STARFLEET has negotiated with the US. Post Office).

 
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