Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 Category: Logging Into the Database

Articles in this Category

I need a beginner's tutorial on using the Member Database
Not a problem! Check out our Database Member Tools Tutorial at: http://www.sfi.org/wp/using-the-database-member-tools/
How do I log onto the Membership Database?
From any Internet browser, you can access the Membership Database by either: 1. Visiting the STARFLEET website at www.sfi.org and selecting “Login to Database” at the far right side of the main nav...
Are Usernames and Passwords Case SeNsItIvE (Sensitive)?
YES, both the username and password are case sensitive.
Do I have an account on the SFI Membership Database?
Yes, all STARFLEET Members have an account on the database. It is created for you when you sign up.
I misplaced my Username and Password! What can I do?
Contact the SFI Member Services HelpDesk. Give your name, SCC Number, and mailing address (for verification), and request your membership information. You can also usually get your Username from your...
I was logged into the database and went out to lunch. When I got back, I was logged out of the database. What happened?
For your security, the database automatically logs you out after 60 minutes of idle time (meaning you did not use the database for 60 minutes).
Can I get the passwords for other members of my Chapter?
No, Passwords are only given to the individual member, not to anyone else.

Powered by Help Desk Software HESK, in partnership with SysAid Technologies